Delete! Delete! Delete! How do I get rid of these unsolicited emails! Spam emails clog your inbox and take your time and attention away from more important email messages. Sometimes, our clients receive unsolicited emails that spammers sent from the Contact Page of the client’s website. The Contact Page email form allows visitors at your website to send a message quickly. Your website delivers these messages to your inbox, so you don’t miss a lead or an opportunity to answer a question. Unfortunately, sometimes the email messages are from spammers.
Don’t Mark Emails as Spam, Just Delete
Here’s an important tip when handling spam emails that come from your website Contact Page form. DO NOT mark these emails as spam, even though they are. Instead, just delete them. The fact is, someone is contacting you from your website Contact Page. The senders may be spammers, but the emails are coming from a legitimate source (your website). By marking the Contact Page emails as spam, you could be training your email system to mark legitimate emails from your website as spam. If you are getting a lot of unsolicited emails from your Contact Page, contact your website developer. Website developers use reCAPTCHA, quizzes, SMTP (Simple Mail Transfer Protocol, a WordPress email delivery configuration), and other techniques to reduce spam. However, spam emails sometimes get through to you, despite these spam-reducing techniques.
Be Wary of Cyber Threats in Spam Emails
Spam emails aren’t just bothersome, they can be malicious, also. Cybercriminals use tactics like spoofing and phishing. They try to trick email recipients into giving out confidential personal information, give them money, or unknowingly allow the cybercriminals to install malware on the victim’s device. Spoofing and phishing occur when a cybercriminal sends an imposter email that looks like it’s from a trusted source.
Defend Against Cybercrime with Email Authentication
You can protect against spoofing and phishing by working with your email service provider to set up email authentication for your domain. We recommend three email authentication methods for our website clients: SPF, DKIM, and DMARC.
- SPF (Sender Policy Framework) helps prevent your outgoing emails from being marked as spam. SPF also protects your domain name against spoofing.
- DKIM (DomainKeys Identified Mail) adds a digital signature to outgoing email messages. Because of the digital signature, email servers that receive these messages can verify them as coming from the sender, not an imposter.
- DMARC (Domain-based Message Authentication, Reporting and Conformance) aligns SPF and DKIM to authenticate an email. When used together, SPF, DKIM and DMARC help protect emails from many types of cyberattacks.
Follow These Contact Page Tips
Email from your website’s Contact Page is a valuable communication and lead-generating tool. Packerland Websites incorporates attractive, secure, and easily fillable contact forms on every website we develop. To keep the emails flowing from your Contact Page, keep these tips in mind.
- Delete spam emails, rather than marking them as spam. Remember, those emails, though often from spammers, originate from a legitimate source – your website.
- Protect your email against cyber threats with email authentication methods, ensuring a secure and spam-resistant communication channel.
- Learn more about emails in this related article we wrote: Never Miss a Lead: Solve Your Website Contact Form Email Issues
For more Contact Form email tips or website development strategies, contact us today. Packerland Websites builds powerful, effective websites that address web traffic, purpose, needs, and goals.